Privacy Policy

Effective Date: August 24, 2025

At TOTA Candle, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

Information We Collect

We may collect the following types of information when you interact with our site:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.
  • Account Information: If you create an account, we store your login credentials and preferences.
  • Order History: Details of your purchases, returns, and customer service interactions.
  • Technical Information: IP address, browser type, device, cookies, and usage data to improve site performance.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping updates and customer support
  • Improve and personalize your shopping experience
  • Send marketing emails (if you opt in)
  • Maintain site security and prevent fraud

Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only when necessary:

  • Service Providers: Payment processors, shipping carriers, and email marketing platforms (e.g., MailerLite)
  • Legal Requirements: If required by law or to protect our rights and safety

Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences
  • Keep your cart active
  • Track site analytics and improve performance

You can disable cookies in your browser settings, though some features may not work properly without them.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request corrections or deletion of your data
  • Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us

Data Security

We take security seriously and use encryption, secure payment gateways, and best practices to protect your data. However, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our site and products are not directed to children under 13. We do not knowingly collect personal data from children.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

TOTA Candle — Luxury in Flame.

Company Information

  • DBA: TOTA Candle
  • Legal Entity: AM Products USA
  • Mailing Address: Somerdale, NJ 08083
  • Governing Law: State of New Jersey, United States

TOTA Candle™

Luxury in Flame